ATM Service

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No need to spend time waiting in queues at the branch to perform your cash transactions. TJSB Banks ATM Services provide you with most of the banking services. What’s more, you can use the TJSB ATM/Debit Card at any TJSB or over 2,25,000 RuPay/VISA enabled ATMs in India/abroad.
TJSB ATM Service Withdraw Money Anytime Anywhere
  1. More than 125 ATM Machines of the TJSB Bank are inter-connected and Customers can perform all the ATM transactions through any of the TJSB ATMs across States.
  2. TJSB Debit card holders can access all his/her TJSB accounts with the “TJSB ATM/Debit Card” all over India.
  3. By banking at the ATM Service, you save on time spent traveling to the branch or waiting for a teller.
  4. At the ATM Service, you don't need to worry about reaching before closing time and banking on holidays. Services are available 24X7 and 365days
  5. At the ATM Machine, you can make the most of its security features like daily transaction limits and instant SMS Service that help you keep track of your money.
Charges Head Rupay Debit Card Service Charges Visa Debit Card Service Charges
Annual Fee ** Rs 100/- p.a. #
(1st year free)
Rs 100/- p.a. #
(1st year free)
Add on / Reissue of Debit Card Rs 100/- per card # Rs 100/- per card #
Duplicate Pin Rs 50/- # Rs 50/- #
Transactions at TJSB ATM Free Free
Relaxation in Annual fees Customer maintaining Yearly Average Minimum Balance above Rs 50000/- Customer maintaining Yearly Average Minimum Balance above Rs 50000/-
Other Banks ATM for Savings A/c
Financial and Non Financial Transaction
  1. First Three transactions (Financial and Non Financial)* are free per calendar month in the six metro cities viz. Mumbai, New Delhi, Kolkata, Chennai, Bengaluru, Hyderabad ( and adjoining areas viz. Navi Mumbai, Thane, Gurgaon, Noida, Ghaziabad, Faridabad, Kolkata, Howrah, North and South 24 Parganas.)
  2. Existing free limit of First Five transactions (Financial and Non-Financial)* per calendar month will be applicable to all Savings Account customer transacting in Non-Metros.
  3. Financial transaction will be charged at Rs 20/- per transaction. #
  4. Non-Financial transaction will be charged at Rs 10/- per transaction. #
  1. First Three transactions (Financial and Non Financial)* are free per calendar month in the six metro cities viz. Mumbai, New Delhi, Kolkata, Chennai, Bengaluru, Hyderabad ( and adjoining areas viz. Navi Mumbai, Thane, Gurgaon, Noida, Ghaziabad, Faridabad, Kolkata, Howrah, North and South 24 Parganas.)
  2. Existing free limit of First Five transactions (Financial and Non-Financial)* per calendar month will be applicable to all Savings Account customer transacting in Non-Metros.
  3. Financial transaction will be charged at Rs 20/- per transaction. #
  4. Non-Financial transaction will be charged at Rs 10/- per transaction. #
Other Banks ATM for Current A/c holders and Overdraft A/c holders
Financial and Non Financial Transaction All transactions are chargeable. Financial transaction will be charged at Rs 20/- per transaction inclusive of taxes. Non-Financial transaction will be charged at Rs 10/- per transaction. # All transactions are chargeable. Financial transaction will be charged at Rs 20/- per transaction inclusive of taxes. Non-Financial transaction will be charged at Rs 10/- per transaction. #
ATM Cash Withdrawal (Outside India by VISA cards only) NA Rs 125/- per transaction inclusive of taxes. #
Service Charges For International Transactions (for VISA cards only) NA 3.50% of the interchange amount. #
Transactions At Petrol Pumps 2.50% of the transaction amount or Rs 10/- whichever is higher. 2.50% of the transaction amount or Rs 10/- whichever is higher. #
Transactions at IRCTC As Applicable As Applicable
Max Rs. 10,000/- per transaction on cash withdrawal from other Banks ATM Service (limit may differ from Bank to Bank as per policy)
* Financial Transaction Cash Withdrawal
* Non Financial Transaction Balance Enquiry, Pin Change, Mini Statement, Cheque Book Request, Statement Request, Mobile No Updation, Aadhaar Card No Updation, Card to Card Funds Transfer.
** Annual fees will be charged in advance after completion of first year.
# Taxes as applicable.
Duplicate Debit Card
Rs. 100/-
Duplicate PIN Mailer
Rs. 50/-
Customer's complaint on failed transactions to be resolved by the bank within 7 working days from the date of receipt of the complaint, failing which customer is entitled to compensation for any delay of Rs. 100/- per day by the card issuing bank ( If a complaint is lodged within 30 days of the transaction).

For more details please log on to http://www.rbi.org.in notification DPSS.PD.No.2632 / 02.10.002 / 2010-2011
ATM Service FAQ
What is an Automated Teller Machine (ATM) ?
Automated Teller Machine is a computerised machine that provides the customers of banks the facility of accessing their accounts for dispensing cash and to carry out other financial transactions without the need of actually visiting a bank branch.
What should one do if he forgets PIN or the Card is sucked in by the ATM Service?
The customer may contact the Card issuing bank branch and apply for retrieval/issuance of a new Card. This procedure is applicable even if the Card is sucked in at another banks ATM Service.
What should be done if the Card is lost/stolen?
"GIVE A MISSED CALL FROM YOUR REGISTERED MOBILE NUMBER TO 9222892228 TO BLOCK YOUR ATM /DEBIT CARD"
Is there any minimum and maximum cash withdrawal limit per day?
Yes, banks set limit for cash withdrawals by customers. The cash withdrawal limit for use at the ATM Service of the issuing bank is set by the bank during the issuance of the Card. This limit is displayed at the respective ATM Service locations. For cash withdrawals at other bank ATMs Service, banks have decided to maintain a limit of Rs. 10,000/- per transaction. This information is displayed at the ATM location.
Do banks levy any service charge for use of other bank ATMs Service?
No charges are payable for using other banks ATM Service for cash withdrawal and balance enquiry, as RBI has made it free under its "Free ATM access policy" since April 01, 2009. But banks can restrict the number of such free transactions to a maximum of five per month. For transactions beyond this minimum number of transactions, banks charge a maximum of Rs. 20/- per transaction. The customer may lodge a complaint with the Card issuing bank. This process is applicable even if the transaction was carried out at another banks ATM Service.
How many days maximum would the bank require after a complaint is lodged?
As per the RBI instructions, banks may re-credit the customer account within a maximum period of 7 working days.
Are the customers eligible for compensation for delays beyond 7 working days?
Yes, effective from July 17, 2009, banks shall have to pay customers Rs. 100/- per day for delays beyond 7 working days. This shall have to be credited to the account of the customer without any claim being made by the customer.
Will the new Card have the same number as the old one?
No, the Card number will be different.
What are the charges for requesting a new Duplicate Card?
Rs 150/-.
My TJSB Card is not working. What could be the reason?
There are two possible reasons for this :
You may have entered an incorrect APIN (Debit Card PIN) thrice at an ATM Service, therefore your TJSB Card is blocked
Your TJSB Card may be damaged
How can I get a fresh TJSB Card and PIN?
Please submit Application
Can I use my TJSB Card to withdraw cash in ATMs Service other than TJSB bank ATMs Service?
Yes, you can use your TJSB Card at any ATM Service that is part of the NFS or BANCS Network. These ATMs can be identified by the prominent display of the NFS and BANCS logos. A nominal charge will be levied for transacting at non-TJSB bank ATMs Service.
What are the charges for using a non-TJSB bank ATM?
On non-TJSB bank ATMs Service, Rs. 70/- per transaction on Cirrus (first two withdrawals at Rs. 50/-) and Rs. 35/- per transaction at Cashnet ATMs Service. The charges will also depend on the type of account held. As of now there are no charges.
Which are the non-TJSB bank ATMs from where I can withdraw money?
You can withdraw money from any ATM Service which are in NFS or BANCS Network.
Can I use my TJSB Card abroad?
No, your TJSB Card cannot be used inter-nationally.

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