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Guidelines for Accessing Our Revamped Internet and Mobile Banking Services
We are excited to introduce our new Internet Banking and Mobile Banking platform for a seamless banking experience. Please note that the old Internet Banking and Mobile Banking services have been deactivated.
To access the New Internet and Mobile Banking Platforms please follow the guidelines below :
Internet Banking Customers:
Existing Internet Banking/Mobile Banking Users:
- You will receive an activation link on your registered email to set up access to the new platform. A notification will also be sent to your registered mobile number.
*Important: The activation link is valid for a limited time. If you don't find it in your inbox, kindly check your spam/junk folder. - Click on the activation link and follow the steps to complete your setup.
- Use your existing Login ID and new password to log in.
- You will receive an activation link on your registered email to set up access to the new platform. A notification will also be sent to your registered mobile number.
If You Haven’t Received the Activation Link:
- Ensure your contact details are updated with the bank.
- If you haven’t accessed Internet Banking or Mobile Banking for a long time, visit your home branch for assistance.
First-Time Internet Banking Users:
- Visit your home branch to activate your account.
- After activation, complete the Self-Registration process by clicking ‘First-Time User? Click Here’ on the login page.
For Corporate Customers:
- You must fill out the new Corporate Internet Banking (CIB) form available at your branch.
- The bank will notify you once your registration is complete.
Mobile Banking Customers:
- Download our new mobile app, TJSB Smart, from the Google Play Store or Apple App Store.
- Registration via Internet Banking is required to log in to the app.
We are here to help you with the transition! For any further assistance, please contact your home branch.
Thank you for banking with TJSB.
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